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CineSupport

Best in class support by certified professionals

CineSys provides support to media and broadcast customers across North America. Our experienced support staff conducts installations, integration, training and technical support. Having all these resources under one roof helps us identify the problem a client is facing and have a solution quickly implemented. With over 20 years of combined expertise in integrating and supporting media systems small and large, we’re here to help when you need it.

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Extend the life of your hardware

Are you stuck with expensive support contracts, or feel pressured to buy new hardware? Stretch the life of your current hardware for that 4th year and beyond. Use it for the year, enjoy the savings and then sell the gear back to us. Save money on one end and make money on the other.

We would begin the process by reviewing your current hardware and then consulting on the best course of action. Our partnership with Scale Logic will ensure customized support for extending warranty contracts on storage infrastructure, options for growing current storage, discovering value in aging legacy platforms and other services such as data migration, certified data erasure, and disk destruction.

Extended Warranty

Together we can offer:

Post Warranty Support – 4th and 5th year and beyond – Post-warranty custom service level agreements.
Grow Your Storage – New and refurbished hardware – Sourcing enterprise storage networking and compute.
Data Migration – Asset management decommission, data erasure removal, and data center relocations.
Disk Destruction – Disk destruction services with complete auditing and certificate of destruction.
Refurbished capacity – Rental or long-term, nodes or full clusters.
Trade-in/Take-out – Hardware buy-backs and trade-in credits.

Hardware supported:

Enterprise Storage – Dell/EMC, Isilon, VMAX, VNX, Avamar, Data Domain, HPE, 3PAR, Nimble, HDS, IBM, NetApp
Enterprise Networking – Cisco, QLogic, Brocade
Tape Libraries – Quantum, StorageTek, SpectraLogic